Bilateral Negotiations Trainer


Overview

 

As part of their deployments in Iraq and Afghanistan, Army officers with the rank of Major and above have become responsible for maintaining the peace while working together with locals from villages, towns and city sectors. While these officers have had some cultural sensitivity training, the USC Institute for Creative Technologies (ICT) designed this tool  to help the officers gain specific skills that are useful in cross-cultural meetings and negotiations at the interpersonal level.

Date delivered: October, 2007

 

What GPS Created

BiLAT is a PC-based training program in use at the in use at the US Army Command and General Staff College at Ft. Leavenworth. Under the direction of the ICT, GPS was responsible for software integration and development.  The ICT's Virtual Human technologies, including  dialogue manager, SmartBody animation, and USC Information Science Institute (ISI) PsychSim social simulation system were all integrated into the BiLAT application.

 

For more information on BiLAT, please contact ICT.

For more information on GPS services, please contact us.


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Reviewing objectives and gathering information.

 

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Building rapport, conversing and negotiating in a meeting.

 

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A trust meter shows immediate consequences of negotiations.

 

 

 

Impact

The ELECT BiLAT system has proven successful in conducting negotiations in a particular cultural context, however, these same technologies and concepts may be applied to other scenarios and situations, such as business negotiations or doctor/patient interactions.

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